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Terms of use

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF INFORMATION TECHNOLOGY ACT, 2000 ("IT ACT") AND RULES ISSUED THEREUNDER, AS APPLICABLE AND THE PROVISIONS PERTAINING TO ELECTRONIC RECORDS IN VARIOUS STATUTES AS AMENDED BY THE IT ACT AND IS PUBLISHED IN ACCORDANCE WITH THE PROVISIONS OF APPLICABLE LAWS, INCLUDING THE CONSUMER PROTECTION (E-COMMERCE) RULES 2020, THAT REQUIRE PUBLISHING THE RULES AND REGULATIONS, PRIVACY POLICY AND TERMS AND CONDITIONS FOR ACCESS OR USAGE OF THE WEBISTE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES.

Kindly READ THESE TERMS AND CONDITIONS ("T&C") CAREFULLY. BY ACCESSING, BROWSING, USINGSHOP.SYMPHONYLIMITED.COM OR ANY OTHER WEBSITE (COLLECTIVELY REFEERED TO AS "WEBSITE") OR PURCHASING ANY PRODUCTS OR AVAILING ANY OF SERVICES OFFEERED BY  SYMPHONY LIMITED, AHMEDABAD (HEREINAFTER REFERRED TO AS "Organization" OR “OUR” OR "US" OR "WE") YOU INCLUDING THE PERSONS WHO BROWSES OR THE PERSONS WHO ORDERS THE PRODUCT AGREE TO BE BOUND BY ALL OF THE T&C MENTIONED HEREUNDER.

 

TERMS OF USE

This website is operated by Symphony Limited. Symphony Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms  apply to all users of the Website , including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms . If you do not agree to any or all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms  are considered an offer, acceptance is expressly limited to these Terms .

Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms  by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

 

1. ONLINE STORE TERMS

Only persons who can enter into legally binding contract under the Indian Contract Act, 1872 can use the Website and/or transact on the Website. Any minor who wishes to use or access the Website is required to conduct such transaction through their legal guardian or parents. If you represent a company, partnership firm or sole proprietorship, you shall be eligible to access and use the Website to conduct the transactions on its behalf only if you have been duly authorized by way of necessary authority / corporate action, as may be prescribed statutorily and/or under the charter/ constituent documents of such entity. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve:

  • transmissions over various networks; and
  • changes to conform and adapt to technical requirements of connecting networks or devices. 

Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this Terms are included for convenience only and will not limit or otherwise affect these Terms. Permitted use. You are not permitted to use the Website other than for the following, private, non-commercial purposes:

  • viewing this website;
  • making purchases;
  • reviewing/changing purchases;
  • checking delivery information;
  • seeking online support;
  • transferring to other websites through links provided on this website; and making use of other facilities that may be provided on the website.

 The use of automated systems or software to extract data from this website or shop.symphonylimited.com    for commercial purposes, (‘screen scraping’ or ‘web scraping’) is prohibited unless the third party has directly concluded a written license agreement with us through which we permit access to our product prices, and product information for the sole purpose of product reviews and recommendations.

 3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

While describing Products on our Website, we endeavor to be as accurate as possible. To the extent implied by applicable law, we do not warrant that the Product descriptions, colors, information or other content available on the Website are accurate, complete, reliable, current, or error-free. The Website may contain typographical errors or inaccuracies and may not be complete or updated. Such errors, inaccuracies or omissions may also relate to pricing and availability of the Product or services. Please note that the Product pictures are indicative and may not match the actual Product.

The Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the Website at any time, but we have no obligation to update any information on our Website. You agree that it is your responsibility to monitor changes to our Website.

 4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. You can access the latest version of these Terms at any given time on the Site. You should regularly review the Terms on the Website. In the event the modified Terms is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms of this Website. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. You will be deemed to have accepted such change/s if you continue to access the Website subsequent to such changes.

5. PRODUCTS OR SERVICES (if applicable)

Certain products or services may be exclusively available online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our  Replacement & Cancellation Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the Website. We cannot guarantee that your viewing device’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.  We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Website is void where prohibited.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our Website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Replacement & Cancellation Policy

7.OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of use

8.THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

9. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comment

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

10.PERSONAL INFORMATION

Your submission of personal information through the Website is governed by our Privacy Policy. To view our Privacy Policy

11.ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related Website, should be taken to indicate that all information in the Service or on any related Website has been modified or updated.

12. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of use, you are prohibited from using the Website or its content:

  • for any unlawful purpose;
  • to solicit others to perform or participate in any unlawful acts;
  • to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
  • to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
  • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • to submit false or misleading information;
  • to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
  • to collect or track the personal information of others;
  • to spam, phish, pharm, pretext, spider, crawl, or scrape;
  • for any obscene or immoral purpose; or
  • to interfere with or circumvent the security features of the Service or on the Website, or the Internet.

We reserve the right to terminate your use of the Service or any related Website, if in our opinion you are engaging / using our Service and/or Website for  any of the prohibited uses.

 

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Website is presented "as is basis". Neither we nor our holding, subsidiaries, affiliates, partners, or licensors make any representations or warranties of any kind whatsoever, express, or implied, in connection with these Terms  or the Website or any of the content, including but not limited to warranties of merchantability, non-infringement or fitness for a particular purpose, except to the extent that such representations and warranties are not legally excludable.
You agree that, to the fullest extent permitted by applicable law, neither we nor our holding, subsidiaries, affiliates, partners, or licensors will be responsible or liable (whether in contract, tort (including negligence) or otherwise) under any circumstances for any:

  • interruption of business;
  • access delays or access interruptions to the Website;
  • data non-delivery, loss, theft, misdelivery, corruption, destruction or other modification;
  • loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site;
  • viruses, system failures or malfunctions which may occur in connection with your use of the Website, including during hyperlink to or from third party websites;
  • any inaccuracies or omissions in content; or
  • events beyond our reasonable control.  We make no representations or warranties that defects, or errors will be corrected.

Further, to the fullest extent permitted by law, neither we nor our subsidiaries, affiliates, partners, or licensors will be liable for any indirect, special, punitive, incidental, or consequential damages of any kind (including lost profits) related to the site or your use thereof regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and you agree that no claims or action arising out of, or related to, the use of the Website or these Terms  may be brought by you more than one (1) year after the cause of action relating to such claim or action arose. If you have a dispute with us or are dissatisfied with the Website, termination of your use of the Website is your sole remedy. We have no other obligation, liability, or responsibility to you.

THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS TERMS.

14. COPYRIGHT & TRADEMARK & IPR

Symphony Limited reserves all intellectual property rights and know how in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of the intellectual property rights of Symphony Limited or any third party.  Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Symphony Limited. You may not modify, distribute or re-post anything on this Website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Symphony Limited, its affiliates, its partners or its suppliers. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Symphony Limited., endorsement, sponsorship or recommendation of the third party, information, product or service. Symphony Limited is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third-party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of Symphony Limited or its licensees and suppliers and protected by applicable copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks,  and/or other intellectual property owned, controlled or licensed by Symphony Limited or by one of its affiliates or by third parties who have licensed their materials to Symphony Limited and are protected by applicable copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Website is the exclusive property of Symphony Limited and is also protected by applicable copyright laws.

  1. INDEMNIFICATION

You agree to indemnify, indemnify and hold harmless Symphony Limited and our parent(if any), subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any loss, liability, claims, demand or expenses (including reasonable attorneys’ fees), made by any third-party due to or arising out or in connection of your breach of the applicable laws, rules or regulations or these Terms  or the documents incorporated by reference, or loss of service by other subscribers or infringement of intellectual property or infringement of the rights of a third-party. This clause shall survive the expiry or termination of this Terms.

16.  SEVERABILITY

If any provision or portion of a provision of these Terms is determined to be invalid, unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

  1. TERMINATION

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we may also terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

  1. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).

 

  1. DISPUTE RESOLUTION

In the event of any dispute or difference either in interpretation or otherwise, of the Terms and other Policies on the Website, the parties shall endeavour to solve the same in an amicable manner in consonance with the spirit of the transaction recorded in this Terms and other Policies on the Website. If, however, parties fail to resolve such dispute through discussions as above, the same shall at the request of either party be referred to and settled by a sole arbitrator in accordance with the Arbitration & Conciliation Act, 1996. The Arbitrator shall be mutually be appointed by the Parties. The place of Arbitration shall be in Ahmedabad and language to be used in such Arbitration proceedings shall be English. Any judgment, decision or award of the arbitrators shall be final and binding and shall be enforceable in any court of competent jurisdiction.

  1. GOVERNING LAW & JURISDICTION

This Terms and the Policies contained herein shall be governed and construed in accordance with the laws of India. Subject to the arbitration clause provided hereinabove, Courts at Ahmedabad shall have exclusive jurisdiction to try and entertain any dispute arising out of or in connection with the subject matter of this Agreement.
Symphony shall have the right to seek and obtain any injunctive, provisional, or interim relief from any court of competent jurisdiction to protect its trademark or other intellectual property rights or confidential information or to preserve the status quo pending arbitration.

  1. MODIFICATION TO THE TERMS OF USE

You can review the most current version of the Terms at any time at this
We reserve the right, at our sole discretion, to add to or update, change or replace or modify any part of these Terms of use, by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

  1. CUSTOMER SUPPORT TEAM

Questions about the Term of Use should be sent to us

Contact Details: Symphony Limited
Address: Symphony House,  FP12-TP50, Bodakdev, Off SG Highway, 380059 Ahmedabad Gujarat, India
Email: info@symphonylimited.com
Customer Care Number: 95109 76161 (Operational days Monday-Saturday 10:00 AM – 07:00 PM )

 

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