We're here to Help You
If you need our support we would like to take the opportunity to address your concerns.
For any kind of issues related to product, kindly contact:
- Call us on: 01206901901 (Mon-Sat | Timing: 10 A.M to 7 P.M IST)
- For Order Tracking: Track here
- To register & track your product related complaints on WhatsApp: Register here
- Register the product warranty : Register here
How to raise a ticket?
To ensure that your damage return claim is processed, we kindly request that you record a 360-degree unboxing video. Please note that we will only accept damage claims if the unboxing video and damage claim ticket are raised on support.symphonylimited.com within 48 hours of receiving the order.
To Raise a Damage Claim Ticket, follow the steps:
Click on the Link >> Select Ticket Type- "Order Return">> Select Category- "Damaged Product Delivered">> Enter Order Details and Attach Damage Proof >> Submit Ticket
Once the ticket is submitted, an SMS with the ticket ID will be sent out on your registered number. Our support team is resolving tickets within 24-48 working hours*.
Warranty Terms & Service
To avail warranty service you can register your complaint, our service engineer will visit at your doorstep for servicing. Please give a copy of invoice bill to the service engineer for verification.
For Out of Warranty service, charges shall be applied*.
For more details, kindly refer our Warranty Terms.
Self Service
Do you like self servicing? Please check out the troubleshooting videos for your products- Self-service.
Timing- Monday to Saturday- 10 A.M. to 7 P.M.
Address: Symphony House, FP12-TP50, Bodakdev, Off Sarkhej - Gandhinagar Highway, Ahmedabad, Gujarat, 380059
